Privacy Policy

At WeFleet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding data collection and usage.

Introduction

This Privacy Policy describes how WeFleet ("we," "our," or "us") collects, uses, and shares personal information when you use our website, mobile applications, or services. By using WeFleet's services, you consent to the data practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Contact information (name, email address, phone number, mailing address)
  • Billing information (credit card details, billing address)
  • Account credentials
  • Vehicle information (make, model, year, license plate, VIN)
  • Location data when using our services

Non-Personal Information

  • Browser type and device information
  • IP address and usage data
  • Cookies and similar technologies
  • Aggregated or anonymized data

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and sending service notifications
  • Responding to service requests and customer support needs
  • Improving our website and services
  • Sending promotional communications (with your consent)
  • Analyzing usage patterns and trends
  • Preventing fraud and ensuring the security of our platform

Data Sharing and Disclosure

We may share your information with:

  • Service providers and contractors who perform services on our behalf
  • Business partners when necessary to provide our services
  • Emergency service providers when needed for roadside assistance
  • Law enforcement or other government entities when required by law
  • Potential buyers in the event of a business transaction (merger, acquisition, etc.)

We do not sell your personal information to third parties for marketing purposes.

Location Data

Our fleet services require location data to provide roadside assistance and fleet tracking. When you use our services, we may collect precise location data from your devices or vehicles. This information is used solely to provide and improve our services.

You can disable location tracking through your device settings, but this may limit the functionality of certain services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our services and allow us to remember your preferences.

You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal data
  • Correction of inaccurate or incomplete data
  • Deletion of your personal data
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website or through other communication channels.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

WeFleet Privacy Office
123 Fleet Street
Los Angeles, CA 90001
Email: privacy@wefleet.com
Phone: 1-800-WEFLEET

Last Updated

This Privacy Policy was last updated on April 4, 2023.